PerformanceVP / Offerings / The Diagnostic
A clear, quantified picture of how each team is performing, and why.
The Diagnostic is where every engagement starts. In six to eight weeks, we put real numbers behind performance, name what is holding each team back, and identify a short list of changes with real impact.
Most leaders can point to a team that is struggling. Few can say exactly why, or be sure that the obvious explanation is the real one. Our Diagnostic replaces that guesswork with evidence: a performance score for each team, the specific forces behind it, and the changes that would move it most.
What you get
A targeted diagnosis for each team, not one generic report for the whole organisation.
Different teams have different problems. The Diagnostic treats them that way. For every team in scope, you receive its own findings.
A performance score
A single, easy-to-read measure of the team's performance potential on a 0 to 100 scale, with a clear breakdown across the four forces so you can see what is strong and what is not.
The binding constraints
The handful of things most limiting this team, named plainly. This is the heart of the work: a precise answer to "what should we fix first here?"
The Decision Latency Score
How long decisions actually take in the team, by type, with the bottlenecks producing the delay. Often the most actionable single finding in the report.
Prioritised changes
Up to six recommended changes, ordered by likely return, each tied to a specific finding so you know why it is on the list and what it should improve.
Where the data came from
Every score notes its sources and how confident we are in it, so you know how much weight to place on a given finding.
A view across teams
For multi-team engagements, a comparison that shows where problems are shared and where they are specific, so that enterprise effort goes to the right place.
The deliverables
Written for the people who need to act on it.
Three deliverables, pitched to three audiences, from the team lead to the board.
- Team-level diagnostic reportThe full picture for each team: scores, constraints, decision latency and prioritised changes, with the evidence behind each.
- Board-ready executive summaryA short, organisation-level summary that a leadership team can read in minutes and act on with confidence.
- A 90-minute executive briefingAn in-person workshop to walk your senior team through the findings, answer the hard questions, and agree where to focus.
How it runs
Six to eight weeks, from kick-off to briefing
Fixed fee, defined scope, fixed timeline. No hourly rates, and no surprises mid-engagement.
Set-up
Kick-off and a short data audit to see what good data you already have.
Collect
We draw on your existing data and run a short survey where there is a real gap.
Analyse
Scoring, the binding constraints, decision latency and the recommended changes.
Review
A peer review and consistency check before anything reaches you.
Deliver
The reports, the executive briefing and a clear handover to action.
A light footprint
Designed to get the most insight from the least disruption
We use the data you already have wherever we can, so that we save your people time.
Sponsor and leads
- A 90-minute kick-off
- A 90-minute data audit
- The 90-minute executive briefing
- Light coordination in between
Team leaders
- Join the data audit
- One or two short check-ins
- Receive their team's findings
Team members
- A single short survey
- A few members in specific roles answer a little more
- Nothing ongoing
Three ways to engage
Where the Diagnostic sits
The Diagnostic
Quantify performance and find the binding constraints, team by team.
Intervention Design
Design the highest-return changes the Diagnostic identifies, ready to act on.
03Tracking Subscription
Track performance over time and see the effect of what you change.
Start with a Diagnostic.
Tell us about the teams you want to understand. We will follow up to scope an engagement, with no obligation.
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