PerformanceVP / Offerings / The Diagnostic
A clear, quantified picture of how each team is performing, and why.
The Diagnostic is the higher-touch route: the same measurement as the Portal, delivered by us. In six to eight weeks, we put real numbers behind performance, name what is holding each team back, and identify a short list of changes with real impact.
Most leaders can point to a team that is struggling. Few can say exactly why, or be sure that the obvious explanation is the real one. Our Diagnostic replaces that guesswork with evidence: a performance score for each team, the specific forces behind it, and the changes that would move it most.
With us in the room
The same measurement, delivered by us.
The Portal lets your team run the measurement itself. Choose the Diagnostic when you want us to run it: an analyst who starts from your data, measures how long decisions take, tests the root causes and briefs your leaders in person.
An analyst in the room
We run the measurement end to end. An analyst reviews your documents, themes what people write in their own words, and interprets the findings, so root causes are tested rather than assumed and recommendations fit your teams.
The Decision Latency Protocol
An analyst samples real operational, tactical and strategic decisions and traces how long each took, from your own records. The result is the Decision Latency Score and the bottlenecks behind it. It is measured only in the Diagnostic.
A data audit first
We start from the data you already hold, in your systems, platforms and existing surveys, and survey your people only where there is a real gap. Manager ratings are checked against a sample rather than taken on trust.
An executive briefing
A 90-minute session, in person, to walk your senior team through the findings, answer the hard questions and agree where to focus.
What you get
A targeted diagnosis for each team, not one generic report for the whole organisation.
Different teams have different problems. The Diagnostic treats them that way. For every team in scope, you receive its own findings.
A performance score
A single, easy-to-read measure of the team's performance potential on a 0 to 100 scale, with a clear breakdown across the four forces so you can see what is strong and what is not.
The binding constraints
The handful of things most limiting this team, named plainly. This is the heart of the work: a precise answer to "what should we fix first here?"
The Decision Latency Score
How long decisions actually take in the team, by type, with the bottlenecks producing the delay. Often the most actionable single finding in the report.
Prioritised changes
Up to six recommended changes, ordered by likely return, each tied to a specific finding so you know why it is on the list and what it should improve.
Where the data came from
Every score notes its sources and how confident we are in it, so you know how much weight to place on a given finding.
A view across teams
For multi-team engagements, a comparison that shows where problems are shared and where they are specific, so that enterprise effort goes to the right place.
The deliverables
Written for the people who need to act on it.
Three deliverables, pitched to three audiences, from the team lead to the board.
- Team-level diagnostic reportThe full picture for each team: scores, constraints, decision latency and prioritised changes, with the evidence behind each.
- Board-ready executive summaryA short, organisation-level summary that a leadership team can read in minutes and act on with confidence.
- A 90-minute executive briefingAn in-person workshop to walk your senior team through the findings, answer the hard questions, and agree where to focus.
How it runs
Six to eight weeks, from kick-off to briefing
Fixed fee, defined scope, fixed timeline. No hourly rates, and no surprises mid-engagement.
Set-up
Kick-off and a short data audit to see what good data you already have.
Collect
We draw on your existing data and run a short survey where there is a real gap.
Analyse
Scoring, the binding constraints, decision latency and the recommended changes.
Review
A peer review and consistency check before anything reaches you.
Deliver
The reports, the executive briefing and a clear handover to action.
A light footprint
Designed to get the most insight from the least disruption
We use the data you already have wherever we can, so that we save your people time.
Sponsor and leads
- A 90-minute kick-off
- A 90-minute data audit
- The 90-minute executive briefing
- Light coordination in between
Team leaders
- Join the data audit
- One or two short check-ins
- Receive their team's findings
Team members
- A single short survey
- A few members in specific roles answer a little more
- Nothing ongoing
Three ways to engage
Where the Diagnostic sits
PerformanceVP Portal
Measure every unit yourself, online, and see what to fix first.
The Diagnostic
The same measurement, delivered by us, with an analyst in the room.
Intervention Design
Design the highest-return changes either route identifies, ready to act on.
Prefer us in the room?
Tell us about the teams you want to understand. We will follow up to scope a Diagnostic, with no obligation.
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